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Narrative

Exit 4: Management Information Systems

Ready for your road trip? Do you have your navigation system, cell phone, iPod, air card, and portable DVD player? Today’s road trips are light years ahead of the days of sing alongs in the car, road maps flapping in the wind, and stopping at the gas station to get directions. Technology has changed the way we travel.

For the SBHC, technology is changing the way we do business. Before starting up a SBHC, you have to consider more than just where you put the charts and the phone. There are many technology related decisions to make such as hardware and software, the number of telephone lines into the center, t-lines, how to manage the various types of communication, all the while taking into account security and confidentiality. SBHCs are just entering the expressway of the technology boom, and are working hard to keep up. Exit 4 – MIS is a new roadway that is just opening for SBHC travel, and the SBHC field is trying hard to stay with the pack. You will find a few supporting documents to help you with this topic and we look forward to providing more road side assistance with this in the near future.


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